Questions
Before you buy
Straight answers. If yours is not here, write us.
- Is this medical care?
- No. These are educational materials. Not a diagnosis, and not a substitute for your clinician. We do not order labs, change a prescription, or promise a pregnancy.
- How do I pay?
- Checkout is handled securely by Payhip at payhip.com, not on this site. You can pay by card or PayPal. We never see your card details. The price is on each product page.
- Is Payhip safe?
- Checkout is handled securely by Payhip. We never see your card details. Pay on Payhip. An access code arrives in the purchase email. Create an account or sign in at healthysuperhuman.com/login with any email and a password. Then enter the code on your account page. The code opens the rooms. A login alone does not. If the code does not arrive, write us and we'll look it up from the Payhip receipt.
- How do I open a course after I pay?
- Pay on Payhip. An access code arrives in the purchase email. Create an account or sign in at healthysuperhuman.com/login with any email and a password. Then enter the code on your account page. The code opens the rooms. A login alone does not. A forwarded link does not open the rooms. The bundle code opens both Step-by-Step Epigenetics for Fertility and Endocrine Disruptors.
- What is the difference between our products?
- Step-by-Step Epigenetics for Fertility is the ten-module course. Endocrine Disruptors is the house map on its own. Before the Appointment is a brief for a visit you already have, written from labs you already hold. Before the Follow-Up is for the next visit, not a discount on the first. Supplement Review is $39: the supplement questions on their own, if you are not buying the brief.
- Do you sell supplements or a cleanse?
- We don't make or sell supplements. Where we list any, on the optional Our Picks shelf, it is to show how to read the label: a test you can look up, a simple form, no candy. Discuss with your clinician or pharmacist, especially during pregnancy, while breastfeeding, for children, or with medicines. We don't sell a cleanse or a detox product either.
- What does EDC-free mean?
- On Our Picks, EDC-free means 100% cotton textiles that show an OEKO-TEX Standard 100 label, or fragrance-free shampoo and liquid soap made without parabens, triclosan, or formaldehyde releasers, based on the label and the listing. It is not a separate certification. Everything else on that shelf is a Better choice.
- What language is the site?
- English. Before the Appointment also has a Spanish section on its page. The courses are in English.
- What is the refund policy?
- Course, guide and bundle: full refund within 7 days of purchase if your access code hasn't been used. Briefs: full refund if you haven't submitted the intake form yet. Contact: contact@healthysuperhuman.com
- What if I need a person?
- Write contact@healthysuperhuman.com. For a purchase problem, include the email you used at Payhip.